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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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January 8, 2025

Edinburgh: Reduced price tickets at Edinburgh Zoo for those on Universal Credit/income-related ESA, working tax credit and income support


We want to help as many people as possible to experience a day out at the zoo and learn how we can all protect, value and love nature. We also know how hard things are for many people right now, especially for those on low incomes. 

This is why have made reduced price tickets available online for those currently on Universal Credit, income-related Employment and Support Allowance (ESA), income-based Jobseeker's Allowance (JSA), Housing Benefit, Working Tax Credit, Child Tax Credit and Income Support.

These tickets are available for up to six people per household and proof of receipt of one of the above benefits must be brought along on the day. To qualify you must have received a payment in the last month and you will be asked for named ID (for example, passport, driving license or bank card).

You must book these tickets online in advance – you cannot walk up to the zoo and buy as only full price tickets are available on the gate. We will be allocating tickets flexibly to ensure a great experience for all.

For more information 👉 Universal Credit tickets (edinburghzoo.org.uk)

Information provided by Leuchars HIVE
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