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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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December 4, 2023

Defence People Communications - what support is there for Service families facing domestic abuse?

 

Find out about the domestic abuse support available for Service families

As part of the 16 days of activism against gender-based violence campaign, Defence is encouraging anyone affected by domestic abuse to ask for help and to be aware of the different ways to get support.

Armed Forces families play a crucial role in Defence and should feel safe and supported. When it comes to domestic abuse, there are many support services available to them – both within Defence and at a local and national level.

To help more people get the help they need, it’s also important to understand what might be stopping them from seeking support.

There are multiple and very valid reasons as to why domestic abuse victims-survivors can be reluctant to ask for support, particularly in close knit Defence communities. Most victims-survivors live with their abuser, some aren’t aware that they are being abused, and others might fear the repercussions of seeking support. There are also many who don’t know about the support that exists.

Breaking down some of these barriers

Lesbian, gay, bisexual and transgender + people may face more barriers to getting support, including discrimination and fears about disclosing their sexuality. Galop is a national LGBT domestic abuse charity that offers confidential, emotional support and information.

Men might not reach out to support services as they might think it’s for women only, or they may worry that they won’t be taken seriously. Anyone can be a victim of domestic abuse, and everyone in the Defence community will be supported and treated with respect.

Armed Forces support exists on many levels

In a military context, there can be a perception that support services are only for the Service person and not the whole family. As explained below, many support services also help armed forces family members.

Service families can receive initial support and signposting from unit support staff, who understand the dynamics of abuse and have knowledge of local support services.

Specialist welfare support refers to the Army Welfare Service, Naval Service Family and People Support, and the RAF Personal Support and Social Work Service. These services are confidential and independent of the Chain of Command. For a list of services and contact details, visit GOV.UK.

These specialist welfare services provide a variety of support to Service personnel and their families, including making referrals to external specialist services. There is also support for those who recognise their behaviour is abusive and want to change.

Armed forces family members can report domestic abuse to Service Police. The Victim Witness Care Unit then provides support to victims-survivors of domestic abuse during their journey through the Service Justice System. To find out what happens when a report of domestic abuse is made to the Service Police, read the Service Police’s leaflet.

Not sure what support you need?

The support services mentioned can help victims-survivors to find out what kind of support they need and can help with planning next steps.

A list of support services and contact details, inside and outside of Defence, can be found in the JSP 913: Whole Force Policy on Domestic Abuse.

These support services have skilled staff in place who understand the significant challenges that victims-survivors face in reaching out for support and the courage required to do this.

So, if you have any questions about the support options available within Defence or need further information, contact the MOD Safeguarding policy team: People-AFFS-Safeguarding-Mailbox@mod.gov.uk

Useful links: