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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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January 23, 2024

DIO - Service Family Accommodation (SFA) communications update

 

XL Bully dogs in SFA

XL Bully dogs have been added to the list of dogs banned under the Dangerous Dogs Act 1991.

From 1 February 2024 it will be a criminal offence for anyone, including SFA residents, to own an XL Bully dog in England and Wales unless your dog has a Certificate of Exemption. Further details on preparing for the ban can be found here.

Families living in SFA who own an XL Bully dog must re-submit a pet request form alongside a copy of their Certificate of Exemption to Pinnacle no later than 31 January 2024.


Afghan Relocation and Resettlement policy (ARAP)

The UK Government has made a commitment to resettle Afghan nationals who worked for, or alongside, the British Armed Forces in support of the UK's mission in Afghanistan. The Ministry of Defence owes a debt of gratitude to these Afghan nationals and their families and is therefore contributing to cross-Government efforts to house those who are eligible under the Afghan Relocation and Resettlement policy (ARAP) to the UK.

Currently, there are over 200 ARAP families living in Service Family Accommodation and it is expected that there will be many more moving into previously void SFA over the coming months and years.

For more information, please see the poster below.



New Accommodation Offer Update

Whilst the New Accommodation Offer policy will not come into effect until 11 March 2024, the draft of the new JSP 464 ‘Tri-Service Accommodation Regulations’ is being shared now so that Service personnel, their families and partners have access to detailed policy information to help inform any future accommodation decisions they may be making.

The JSP will be re-issued as ‘live’ policy on 11 March 2024 to replace the current version of JSP 464. Parts 1 to 8 of the draft JSP are available HERE.

Parts 9 to 11 will cover Forces Help to Buy, the Combined Accommodation Assessment System for SFA and Four-Tier Grading for SLA – these are not being released now as the policy remains the same as under the current regulations.

Part 12 will cover the complaints processes which will be published when the new policy comes into effect. Read the Draft JSP: HERE

For any question about the changes to policy contact the Accommodation Support Cell: People-Accom-ASC@mod.gov.uk