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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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November 21, 2024

New Armed Forces Carer’s Passports are introduced

Carer’s passports are well established and widely used across many organisations throughout the UK, including the Civil Service, and have proven to be an invaluable resource for employees with caregiving responsibilities. They are now available for our Armed Forces.

It can be especially hard to balance a career in the Armed Forces alongside caring responsibilities, but the Ministry of Defence (MOD) is dedicated to support those who do.

Introducing the Armed Forces Carer’s Passport

The MOD has launched the Armed Forces Carer’s Passport, a practical and effective tool to help carers in managing their responsibilities. The passport ensures that when carers move between roles or experience a change in manager, they do not have to renegotiate the necessary arrangements from scratch. By documenting required flexibilities, the passport provides continuity and support, reducing unnecessary disruptions for both the carer and the MOD.

The passport acknowledges that operational needs will always remain the priority. However, it ensures that the carer’s circumstances are formally considered, fostering an environment where personnel feel empowered to discuss their care-giving challenges, how these might impact their work responsibilities and feel supported in their dual roles by promoting openness and mutual understanding.

This whole-force approach ensures that both military and civilian carers receive the same level of support, reflecting the MOD's commitment to enhance the wellbeing of its personnel and their families. The introduction of the passports will improve consistency in the way care-giving responsibilities are supported, ensuring that all carers are treated fairly and equitably, regardless of where they are serving or who their manager is.

If you are an Armed Forces carer, please speak to your manager about the Armed Forces Carer’s Passport and explore how it can support you.

For more information on this and the other support available visit https://www.gov.uk/guidance/armed-forces-carers-passport. Information will also be added to Discover My Benefits next year. For those with access to MODnet, the DIN can be found at: 2024DIN01-126-Armed Forces Carers Passport Guidance and Implementation.docx(sharepoint.com)

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