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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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October 15, 2025

New Award Made under The Armed Forces Covenant Fund: Empowering Bereaved Military Families programme

Bereaved families within the armed forces community will soon benefit from specialist mental health and wellbeing support, thanks to a significant investment from the Armed Forces Covenant Fund’s ‘Empowering Bereaved Military Families’ programme.

The Armed Forces Covenant Fund Trust (the Trust) awarded nearly £2 million to Defence Medical Welfare Service (DMWS) to deliver targeted support – including counselling, emotional and practical care - to military families who’ve lost loved ones during or connected to service.

Long-term vison for transformational change

This project will deliver long-term, transformational change by addressing the unique challenges bereaved military families face over time. Through specialist support services delivered in partnership – including wellbeing and counselling – DMWS will help families move forward with strengthened mental health and resilience.

Insights driving the programme

The programme builds on insights from the Armed Forces Covenant Fund Trust’ three-year consultation framework, launched in 2024, which highlighted the need for more joined-up accessible, and compassionate support for bereaved families. To deepen our understanding, we also commissioned Alma Economics to explore the specific needs and lived experiences of bereaved military families in greater detail.

Their research into the needs of the bereaved armed forces community provided valuable evidence about the challenges these families face and identified clear priorities for future support. The findings not only validated earlier insights but opened new areas of focus – directly informing the design and creation of the ‘Empowering Bereaved Military Families’ programme.

Holistic, family-centred support

Crucially, DMWS will provide support to the whole family unit- including children and extended family members – with services tailored to individual needs. Families will no longer need to repeat their story at every stage. By embedding lived experience into both the design and delivery of the programme, the voices of bereaved families remain at its heart.

Jessica Liston, Director of England and Wales, of DMWS, said:

“Defence Medical Welfare Service are incredibly proud to be selected as the lead for the Armed Forces Covenant Fund Empowering Bereaved Military Families Programme. We will be working collaboratively with some great partners offering a powerful opportunity to review and improve the experience for families who lose loved ones in service or connected to service”.

Find out more

Check out the award made on the Armed Forces Covenant Fund Trust website here.

Read more here about the Empowering Bereaved Military Families programme