Generic and local information for the UK Military community including Serving Personnel, Families, Veterans, and MOD Civilians.
This is best viewed through a personal device because the MODnet firewall may prevent access to some links.
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Army HIVE Christmas and New Year Closures
The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.
Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.
We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.
To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk
Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.
Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.
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The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.
Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.
We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.
To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk
Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.
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October 17, 2025
Update from GOV.UK: Digital version of Veteran Card launched for quicker and easier access to support
Nearly 2 million veterans can now get and benefit from a digital version of the Veteran Card, which will make it easier and quicker to access key services and discounts via their smartphones.
From today, Friday 17 October, it will give veterans a seamless way to confirm their status in person and will include information already featured on their physical card - displaying their name, photo, latest service, and date of birth with the security features that protect their personal information.
Veterans can now apply for and download a digital version of the Veteran Card on their smartphone.
From registering with GPs to housing support and discounted entry to museums, the card will ensure veterans can access services quickly and easily online.
Part of the blueprint for modern digital government, as government makes public services simpler and more accessible so they work around people’s lives as part of the Plan for Change.
To view the news update in full, please go to this LINK