Generic and local information for the UK Military community including Serving Personnel, Families, Veterans, and MOD Civilians.
This is best viewed through a personal device because the MODnet firewall may prevent access to some links.
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Army HIVE Christmas and New Year Closures
The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.
Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.
We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.
To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk
Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.
Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.
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The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.
Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.
We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.
To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk
Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.
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October 20, 2025
Serve and Protect Credit Union - 10 Years of Supporting the Armed Forces
Last week marked a special milestone for us at Serve and Protect Credit Union. On Wednesday, 15th October 2025, we proudly celebrate ten years of providing dedicated armed forces support to service personnel, reservists, veterans, and their families.
It’s a decade defined by our commitment to improving the financial resilience of those who serve and have served our country. We are honoured to be the largest credit union available to the military, serving over 16,000 members across the armed forces community.
Our journey in armed forces support
The story began in 2015 when the Ministry of Defence selected Serve and Protect, as part of the ‘Joining Forces’ initiative, to offer financial services to the Royal Navy, British Army and Royal Air Force. Our mission was clear from the start. To provide an ethical and affordable alternative to high-cost lenders. We set out to build a foundation of financial wellbeing for the armed forces community, ensuring they have access to fair and supportive financial solutions.
This partnership was built on a shared goal to enhance the financial resilience of military personnel. We understood that the unique demands of service life can bring specific financial challenges. Our role was to provide reliable armed forces support that personnel and veterans could count on.
To read the article in full, including a YouTube video link, please go to: Serve and Protect celebrate a decade of Armed Forces support
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