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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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October 23, 2025

Stop Loan Sharks: WhatsApp Launch & Lets Talk About Loan Sharks online presentations


Stop Loan Sharks is now on WhatsApp!

You can now access support or report illegal money lending quickly and confidentially by messaging the team on 07700 102773. This new service is available Monday to Friday, 9am to 5pm, and all messages are treated in confidence.

Outside those times, you can still reach the team by calling the 24/7 helpline 0300 555 2222 or visiting stoploansharks.co.uk
Let’s help protect our communities - please share this with anyone who might need support.

Let's Talk about Loan Sharks explores why 1.08 million people are turning to loan sharks. With the rise in cost of living, job loss, gambling debts, illness and increased pay day lending, more and more people are turning to loan sharks. In the Army it is known as “Double Bubble” However, lending money without the correct permission required by the Financial Services and Markets Act is illegal.

Let's Talk about Loan Sharks provides useful information, guidance and support to help us help those who might be struggling. No registration needed and you can join via laptop or mobile.
If you or someone you know needs help, call Stop Loan Sharks on the confidential support line 0300 555 2222 or via WhatsApp on 07700 102773.

Search this database to see if a money lender is legal.