The MyWilts app is the quickest way for you to report issues to the council, including highways defects, weather emergencies, fly-tipping and overgrown vegetation.
If you have automatic updates turned on there is nothing else you need to do to start using the new version of MyWilts, when it becomes available. If automatic updates are turned off, simply visit the App Store for Apple devices or the Google Store for Android devices to initiate the update. The update will be compatible for iOS 16 and Android 10, which means devices that can support these or later operating systems can support the new version of the app. Please note, when the update has taken place previous versions of the app will no longer function and you will need to visit your app store to update the app to continue using it.
You can continue to use your previous details to login and report issues. Cases raised in the previous version of the app can still be viewed.
The update will improve the user experience and provide some new functionality, though will have the facility to deploy further improvements and new features in the future.
This is the first major redevelopment of the MyWilts app and includes:
- Improved user interface, better navigation and improved look and feel
- Improved ‘cases’ section to easily view and manage reported cases in one place
- Ability to save partially complete case submissions as draft, even when offline
- Map view of all cases
- Improved mapping and offline reporting
- Improved image upload feature
- Bug fixes
- Improved design of several highways forms
If you do not have a smartphone that can support the app or do not wish to use your phone, the MyWilts online reporting webpage is still available.
Information provided by Colerne and Lyneham HIVEs