New Accommodation Offer - updated Sway now available

 

Updated communications have now been released on the New Accommodation Offer. To view the new information please go to this SWAY​

A guide to preventing condensation, damp and mould in SFA

 

Please click the image above to view this helpful guide online

Defence Infrastructure Organisation’s (DIO) compensation schemes

 

When things go wrong​

Pinnacle administer the Defence Infrastructure Organisation’s (DIO) compensation schemes. You may be entitled to compensation under one of DIO’s compensation schemes if you have experienced;

• ​Missed appointments
• Incorrect Tradesperson
• Failed move in
• Total loss of heating/cooking facilities
• Hotel subsistence

Claims must be submitted within 28 days of the date the issue occurred.

​More information is available HERE​

Lichfield: Subscription opens for collection of your garden waste in 2024

Residents in Lichfield District are invited to sign up or renew subscriptions to have their garden waste removed next year.

The service will provide up to 23 fortnightly collections between the end of January 2024 and mid-December 2024.

The charge is £40 regardless of when subscription commences but by signing up before the end of January residents will benefit from the maximum number of collections.

Green waste includes:grass cuttings
plants and weeds
flowers
prunings
hedge clippings
leaves and bark
pot plants
pond plants

Payment can be made by debit/credit card or by direct debit and residents will be sent a garden waste sticker to put on their garden waste bin and present with the stickered side facing the road on collection day.

To sign up for garden waste collection please visit www.lichfielddc.gov.uk/mygardenbin or call the Tamworth and Lichfield Joint Waste Service on 0345 002 0022.

Information provided by Central HIVE Hub

DIO Families First newsletter - issue 11

 

Click here to read this latest issue online

Civilian housing - an update on the MOD Referral Scheme service

 

Last year, the services provided by the Joint Service Housing Advice Office (JSHAO) were transferred to the Defence Transition Service (DTS), part of Defence Business Services (DBS), to deliver. This followed a review as part of the MOD’s ‘Strategy for Our Veterans’ to bring efficiency to the co-ordination and delivery of housing services.

The MOD Referral Scheme provided advice and guidance on accessing social housing and has now become part of the existing services provided by DTS and Veterans Welfare Service (VWS). This has been done to simplify and widen access and eligibility across serving personnel, service leavers, veterans and their families.

To refer someone for support or self-refer go to - Help for service leavers, service personnel and families from Defence Transition Services - GOV.UK (www.gov.uk)

What is DTS?

The Defence Transition Services (DTS) team is the MOD’s tri-service focal point to provide service personnel and their dependants with civilian housing information for those wishing to move to civilian accommodation at any time in their career, and for those leaving service who require extra support with the transition to civilian life.

DTS, together with colleagues in the Veterans Welfare Service (VWS) can provide advice and guidance to help individuals make informed choices on their civilian housing options as they transition out of the forces. For further information please visit: Information and guidance on civilian housing - GOV.UK (www.gov.uk)

FAQ - Afghan Relocation and Assistance Policy

 

FAQ's for Service Personnel regarding ARAP persons living in SFA

Winter preparedness announcement for SFA

Earlier this week, Secretary of State for Defence, Grant Shapps outlined the steps being taken to ensure DIO and our suppliers are prepared to provide the right level of service for families over the colder months, recognising the challenges we faced last winter.

Full details of the announcement can be found here

Accommodation provided by MOD for ARAP Afghan families

 

Please click the letters below for further details:

Accommodation provided by MOD for ARAP Afghan families

Attached ARAP letter for Service families March 2023

DIO - Families First Newsletter issue 10

Issue 10 of the Families First newsletter was published on 31 October. You can find it on Defence Connect or GOV.uk It includes:

• Performance update on accommodation contracts
• Tackling Damp and Mould Programme in SFA – an update
• Winter safety guide
• Key dates to note
• Useful links

Leuchars: Station announcement for SFA residents

Leuchars Station Announcement

To All SFA Residents. If you reside in SFA, reporting processes for any tenancy and/or anti-social behaviour issues/concerns are:

Tenancy Issues. Pinnacle: https://www.pinnacleservicefamilies.co.uk/contact-us/

Anti-Social Behaviour. Police Scotland: https://www.scotland.police.uk/contact-us/



Information provided by Leuchars HIVE

Widening Accommodation Entitlement Limited Locations (WAE(LL)) now including NEW allowances

The Widening Accommodation Entitlement Limited Locations (WAE(LL)) SWAY now includes information on NEW Allowances.

If you are being posted to one of the limited locations click this link to find out more: Widening Accommodation Entitlement (Limited Locations) Including NEW Allowances (office.com)

Updated Tri-service accommodation regs (TSARs) JSP 464

 

The recently updated Tri-service accommodation regulations (JSP 464) are available on the Gov.uk website at the following link:

Tri-service accommodation regulations (TSARs) (JSP 464) - GOV.UK (www.gov.uk)

Leuchars: Donations for Afghan families

Leuchars Station (in particular Community Centre) are NO LONGER ABLE TO RECEIVE CLOTHING OR ANY OTHER ITEMS for Afghanistan families who have recently moved into the area due to limited space. 

Fife Council are appreciative of all donations received and stated if you have donations or would like to provide support to contact Fife Council directly at Home | Fife Council

Information provided by Leuchars HIVE

2024 Civilian Housing Briefs from Defence Transition Services

 

The links listed in the image above can be found below:

Information and guidance on civilian housing - GOV.UK (www.gov.uk)

Help for service leavers, service personnel and families from Defence Transition Services - GOV.UK (www.gov.uk)

Victory Services Club - October newsletter & Club Talk magazine

 

Please click the images to read the latest editions

DIO Families First Newsletter - issue 10

 

Please click the top image to view the newsletter online

To visit the Gov.uk SFA webpage, please click here

MOD Accommodation Team furniture research - extended deadline to register your interest!

 

The MOD Accommodation Team are reviewing what items of furniture are provided to you in SFA and how furniture provision could be improved for you and Defence.​

Please email people-accommodation-research@mod.gov.uk by the 31st October 2023 if you would like to take part, or if you would like further information.​

Pinnacle Group SFA Winter tips - going away for October half-term

If you're going away over half term, why not leave a key with a trusted friend or neighbour so they can check on your home to reduce the risk of something going wrong?

​If any issues do arise, contact the Helpdesk on 0800 031 8628 or visit https://www.pinnacleservicefamilies.co.uk/​​

Lichfield: Welfare Contact Flat Information for DMS Whittington