Update on FDIS performance
For updates on the action DIO is taking to improve the performance of the accommodation contracts, please go to https://www.gov.uk/guidance/defence-infrastructure-organisation-service-family-accommodation where you can subscribe for update notifications, or join the Service Family Accommodation on Defence Connect
Planning for Move-ins, Move-Outs and Removals this Summer
Summer is always the busiest period of the year for housing allocations and removals activity. The last week in July and first week in August are particularly popular dates and are usually fully booked several months in advance. Whilst our suppliers will always attempt to meet families’ preferred Move-in, Move-out and removals dates, it may not always be possible to achieve this against the significant volume of requests received. This is because the removals industry is still experiencing staff shortages. To help us manage this particularly busy time and to ensure families’ needs are met:
• We would be grateful if families only request services during this period if they are unable to move at any other time.
• Where circumstances allow, please could accompanied personnel without children avoid planning for a move within the school summer holiday window.
• Please ensure removals are booked via the Agility portal as soon as Assignment Orders are received.
• Families do not need a confirmed delivery address to start this process but knowing the location will allow Agility to plan for the summer moves.
• Once families have been allocated SFA, please confirm availability for removals before booking a move in and out appointments...
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