We are writing to let you know that there will soon be some changes at Carer Support Wiltshire.
As an independent charity, we have been providing services for unpaid carers for more than 10 years in Wiltshire. Additionally, for the last six years, we have also provided services on behalf of Wiltshire Council including carer assessments and the Carers Emergency Card.
However, from 1 April we will no longer be providing services on behalf of Wiltshire Council and will focus on providing services that you have told us you value and want. The Council-funded services will transfer to new providers on 1 April, and they will be in contact with you to let you know what services and support they can offer you.
The new providers will be:
- Young carers (5-25) - Community First
- Adult carers (25+) - Age UK
- Online services including the Carers Card - Forward Carers
Our support for you
From the 1 April we will continue to run the following services for you:
- Carer cafes - please see enclosed leaflet for more details
- Here to Talk – our telephone befriending service
- Family activities and support – Family Fun Day 6 July
- Young carer activities
- Carer wellbeing workshops – Starting in April 2024
- Bereavement Help Points in partnership with Dorothy House and Prospect Hospice
- Access to grants from the Carers Trust
- Distribution of the dementia wristbands
- GP carer-friendly award
- Hospital carer-friendly award
We understand you may have concerns about this change, however, we wanted to write to you to explain that every organisation will work together to ensure that you still receive the support that is right for you.
We will be sharing more information with you as we get closer to the changeover and will be working to ensure this is as smooth as possible and you continue to receive good support.
If you do have any concerns in the meantime, please contact us on 0800 181 4118.
Information provided by Colerne and Lyneham HIVE's