As soon as you receive your new assignment order, and if you are entitled to SFA, you will need to apply for your new home at your next duty station via the e1132. You would normally be expected to leave your current SFA/SSFA, unless you have received permission from Pinnacle on behalf of DIO Accommodation to retain your home for a specified period.
Whilst your entitlement to SFA/SSFA normally finishes at the previous duty station on the date of the new assignment, in certain circumstances and for specified periods of time personnel - including regular, FTRS(FC) and MPGS personnel - are able to apply to Pinnacle in order to retain their SFA/SSFA at their previous duty station beyond the date of assignment as an extension of their entitlement. This includes personnel who come under the Naval Port rule. Details on how to retain SFA can be found here.
Further information on applying for SFA and retaining your current SFA can be found on the Pinnacle website or you can call 0800 031 8628.
SFA Townhall Events
Summer Safety Campaign
Pinnacle has created a new guide to advise you on how to stay safe during for the summer months in your Service Family Accommodation, and how to respond should any issues arise. For more summer SFA tips visit: www.pinnacleservicefamilies.co.uk/in-my-home/summer-tips
Any summer-related issues? Contact Pinnacle on 0800 031 8628 or via their website: www.pinnacleservicefamilies.co.uk/contact-us
If you currently live in knock through SFA which is a double metered, please make this clear in your email to us. We will advise further on the process for regular submission of supporting documentation for the refund process which will remain in place until you move out.
Families First issue 18
DIO will be publishing issue 18 of Families First. This will be available on GOV.uk and Defence Connect on 9th July.