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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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March 11, 2025

Fife: SHOUT - a free and confidential text support service for young people who are feeling stressed or worried

Shout’s trained volunteers are available around the clock to listen and support anyone who is suicidal, depressed, anxious or overwhelmed. The service is anonymous and does not show up on phone bills.

We have partnered with Shout to offer support to young people who live in Fife. To start a conversation, text “FIFE” to 85258.

If your life is at imminent risk, call the emergency services on 999.
What happens when you text “FIFE” to 85258?

To start a conversation, text the word “FIFE” to 85258.

If you’re feeling anxious, lonely, overwhelmed, suicidal or not quite yourself, Shout’s volunteers are here for you 24/7. 
After sending the first message, you’ll receive four automated text messages before being connected to a trained volunteer. Shout will aim to connect you within five minutes, but at busy times it can take longer.

By text message, the volunteer will introduce themselves and ask you to share a bit more about how you’re feeling. You only need to share what you feel comfortable sharing - the volunteer will listen without judgement.

The goal of the conversation is to help you reach a place of calm, with a plan of how to support yourself going forwards. As well as listening, Shout Volunteers may provide further resources or tools to help you get more expert support.

Your conversation will only end when the volunteer is sure you are calm and feeling better. Conversations tend to last up to one hour.

Shout can help with issues such as: Anxiety
Bullying
Depression
Loneliness or isolation
Money worries
Relationship problems
Self-harm
Stress
Suicidal thoughts or feelings

To start a conversation, text “FIFE” to 85258.

Information provided by Leuchars HIVE