Generic and local information for the UK Military community including Serving Personnel, Families, Veterans, and MOD Civilians.
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March 12, 2025
Service Family Accommodation (SFA) communications update - 12 March 25
HCDC Update
Last month, the House of Commons Defence Committee (HCDC) published its report following an inquiry into Service accommodation that took place last year. This outlined a number of recommendations made by the Committee that we have considered carefully.
HCDC has now published our response to the report which outlines the steps we are taking to improve our service to you.
DIO remains committed to improving the quality of housing for you and your families and we will continue to work closely with our suppliers to deliver against the actions outlined.
Radio Teleswitch (RTS) electricity meters
The technology that supports RTS electricity meters will switch off nationally from 30 June 2025.
If you have one of these meters, you will receive a letter from your electricity supplier informing you that they are required to switch you to a smart meter. Not switching meters before this time could result in disruption to your electricity supply. You can read more about this here.
Whether you pay for your own electricity or your fuel is supplied by the MOD, if you have an RTS meter, you should expect a letter to arrange an appointment.
If you have any questions or would like to confirm if you have an RTS meter, you can contact your electricity supplier directly.