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November 22, 2023

Moray: M Connect bus service

click on image to enlarge

Information provided by Leuchars HIVE

DWP Conversational Platform

 

Conversational Platform is a new technology being introduced onto the Universal Credit telephony channel. From early December 2023 when customers call Universal Credit, their call may be routed through the new technology, whereby the DWP Virtual Agent will ask the customer why they are calling and will then tailor the response based on what the customer says.

Please click the image above for further details.

November 20, 2023

The Armed Forces Covenant Fund Trust - Veterans’ Capital Housing Fund


The Major Capital Grants programme is the latest programme to launch under the Veterans’ Capital Housing Fund.

More information is available HERE.

Wales: Free Swimming in Wales for the Armed Forces


On Armed Forces Day, the Welsh Government has announced the continuation of the armed forces free swimming scheme.

The scheme enables serving members of the armed forces and veterans to swim for free at participating leisure centres and pools, using their defence privilege card.

The armed forces free swimming scheme (AFFS) was first introduced in 2016 and represents the continued commitment to provide the armed forces community with access to services which meet their specific needs and recognise the service they have given to their country. For more information please click here.

Information provided by St Athan HIVE

November 15, 2023