June 8, 2022

Families Deployment Guide ed 5

 

Click on the image above to read the support guide in full.

June 7, 2022

Colchester: Castle Park Trails

Explore Castle Park using self-led history and wildlife trails.

These trails will allow you to explore Castle Park on your own or with friends and family to better understand the history and wildlife of this special urban park in the heart of Colchester.

You can download these trails to either print at home or use directly from your phone or tablet.

Information provided by Colchester HIVE

June 6, 2022

Statutory and mandatory inspections in SFA

 

It is a legal requirement to undertake gas and electrical safety checks in your home to reduce the potential for a carbon monoxide incident or an electrical fire, to ensure your home is kept safe and compliant and to keep you and your family safe from harm.

If your property is due a gas or electrical check the National Service Centre (NSC) will contact you via email to arrange a suitable time for the check to take place. It is extremely important that you reply to an email to confirm the appointment date and time is suitable. Pinnacle can change the appointment time if it is unsuitable.

In addition, it is important that you allow the Regional Accommodation Maintenance Services contractors (VIVO or Amey) access to your home to carry out these vital safety checks.

New Financial Leasing Authority Protocol issued

 


New Financial Leasing Authority protocol published that will remove disadvantage

Financial Leasing Authority, with National Franchised Dealers Association, released new protocol to provide bespoke support to armed forces personnel deploying overseas.

With effect from 1 June 2022, serving personnel will benefit from a new protocol that ensures motor financing works better for them when deploying overseas

Colchester: Every pupil in Essex will be given a library card as part of Essex Year of Reading campaign.


Information provided by Colchester HIVE

Colchester: Military Wives Choir every Wednesday at the Garrison Church


Open to all with a military connection.

No audition required, no experience required, come along and have fun with a great bunch.

The Garrison Church, Homefield Road, Colchester every Wednesday 1900hrs.  

Information provided by Colchester HIVE

June 1, 2022

How to report a complaint to Pinnacle


The process for reporting complaints to Pinnacle. 

P​lease click here to report your complaint. Complai​nts - Pinnacle Service Families

May 23, 2022

SFA Window Safety Restrictors

 


The safety of families living in Service Family Accommodation (SFA) and Substitute Service Families Accommodation (SSFA) is a top priority. With warmer weather meaning more windows will be open in homes, we would like to remind families to check that all window safety catches/restrictors are working correctly.


If restrictors are not working or windows can be opened more than 100mm when restrictors are engaged, then please report the fault to the National Service Centre immediately on 0800 031 8628 to ensure a repair is carried out. If you live in SSFA, please contact Mears on 0800 032 4547.

Please note that window restrictors must not be disengaged for any reason where children or vulnerable members of your household are at risk from falling.

For more advice about preventing accidents in your home visit the Child Accident Prevention Trust website.​

Togetherall: Armed Forces' support








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