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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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June 9, 2023

Broadband boost for military staff and their families

 

Better broadband is on the way for military personnel and their families. Teams across Defence have already improved broadband speeds and reliability for Service Family Accommodation (SFA). Working hard with industry partners, they’re ensuring everyone has access to high quality broadband. To read the full article, click here


How can SFAs report a slow download speed issue?​
We’re still making improvements and need your help to deliver the best service. If you’re a resident in SFA and suffer from poor download speeds, we’d like to know. Please take a screenshot of your speedtest and let us know the time and day of the reading. Send this to ukstratcomdd-cis-fc-brdbnd@mod.gov.uk.
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