Scammers are contacting individuals claiming they are owed money (e.g. refunds for mortgage or loan interest) and may:
🔹Already know personal details like your address or bank
🔹Offer to deliver cash in person
🔹Ask for bank account information
🚨 Citizens Advice will NEVER cold call you to offer money or ask for your bank details.
If you receive a call like this:
🔹Do NOT share any personal or financial information
🔹Hang up immediately
🔹Contact your bank
🔹Report the incident to the police via 101
🔹Call Advice Direct for further guidance
🔹Change your online passwords, especially for banking
📱 If you or someone you know receives a similar call, please report it and help spread awareness.
Information provided by Leuchars HIVE