AI & financial decisions – what you need to know
Introduction
Research surveys suggest AI can boost confidence, but that confidence doesn’t always translate into improved financial decision making or outcomes. A study reported by Fortune found that while many millennials and Gen Z users reported felling more confident after using AI for financial advice, over 50% of them also said it had led them to make at least one poor financial decision. Feeling more confident doesn’t always mean the information is accurate.
Here’s what you need to know before relying on AI for budgeting, saving or investing.
What AI can do
Ask an AI tool to explain a confusing financial term, and it’ll do it in seconds. Want help drafting a letter to your energy provider? No problem. Need a simple budget? It can build one in minutes. AI tools may be able to:
• explain financial terms in simple language
• summarise long documents, like terms and conditions
• help you compare options based on the criteria you give it
• create budgets or savings plans tailored to your goals
• help you role‑play tricky conversations, like negotiating a bill or asking for a refund.










