Mark Lancaster, Minister for Defence Veterans, Reserves and Personnel has announced that armed forces personnel will no longer have to face cancellation fees for their broadband and media packages when posted overseas or to another part of the UK not covered by their current provider.
The commitment from the UK’s biggest broadband providers representing 95 per cent of Britain’s broadband market comes into force immediately, and will benefit tens of thousands of forces households in the UK and abroad.
The change agreed to under the tenets of the Armed Forces Covenant includes BT, EE, Plusnet, Talk Talk and Virgin Media, who have all committed to treating military personnel fairly when cancelling their contracts.
Up until now, members of the armed forces deployed overseas or to different part of the UK not covered by their provider could be forced to pay a cancellation fee. They will no longer have to face this cost and be disadvantaged due to the mobile nature of service life
