Generic and local information for the UK Military community including Serving Personnel, Families, Veterans, and MOD Civilians.
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June 8, 2022
June 7, 2022
Colchester: Castle Park Trails
June 6, 2022
Statutory and mandatory inspections in SFA
If your property is due a gas or electrical check the National Service Centre (NSC) will contact you via email to arrange a suitable time for the check to take place. It is extremely important that you reply to an email to confirm the appointment date and time is suitable. Pinnacle can change the appointment time if it is unsuitable.
In addition, it is important that you allow the Regional Accommodation Maintenance Services contractors (VIVO or Amey) access to your home to carry out these vital safety checks.
New Financial Leasing Authority Protocol issued
New Financial Leasing Authority protocol published that will remove disadvantage
Financial Leasing Authority, with National Franchised Dealers Association, released new protocol to provide bespoke support to armed forces personnel deploying overseas.
With effect from 1 June 2022, serving personnel will benefit from a new protocol that ensures motor financing works better for them when deploying overseas
Colchester: Every pupil in Essex will be given a library card as part of Essex Year of Reading campaign.
Colchester: Military Wives Choir every Wednesday at the Garrison Church
June 1, 2022
How to report a complaint to Pinnacle
The process for reporting complaints to Pinnacle.
Please click here to report your complaint. Complaints - Pinnacle Service Families
May 24, 2022
May 23, 2022
SFA Window Safety Restrictors
The safety of families living in Service Family Accommodation (SFA) and Substitute Service Families Accommodation (SSFA) is a top priority. With warmer weather meaning more windows will be open in homes, we would like to remind families to check that all window safety catches/restrictors are working correctly.
If restrictors are not working or windows can be opened more than 100mm when restrictors are engaged, then please report the fault to the National Service Centre immediately on 0800 031 8628 to ensure a repair is carried out. If you live in SSFA, please contact Mears on 0800 032 4547.
Please note that window restrictors must not be disengaged for any reason where children or vulnerable members of your household are at risk from falling.
For more advice about preventing accidents in your home visit the Child Accident Prevention Trust website.