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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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July 24, 2025

Hounds for Heroes: Supporting the Armed Forces with Life-Changing Assistance Dogs

Hounds for Heroes – Supporting the Armed Forces with Life-Changing Assistance Dogs

Every day, members of the UK Armed Forces and Emergency Services dedicate themselves to protecting others. At Hounds for Heroes, we believe that when illness or injury makes daily life more difficult for those who’ve served, they deserve steadfast support and a highly trained partner to help them on their journey.

We provide specially trained assistance dogs to those who have served in HM Armed Forces, no matter where, when, or for how long. Whether you served for days, weeks, months or years, you may be eligible. We also support those from the Emergency Services, including the Police, Fire, Ambulance, Coastguard and RNLI.

Our dogs are far more than companions. They are working dogs trained to assist with everyday tasks like opening doors, retrieving dropped items and building confidence in public settings. Just as importantly, they offer loyal companionship and emotional reassurance.

Each dog is carefully matched to their Partner based on individual needs, ensuring a truly life-changing relationship that supports both practical challenges and emotional wellbeing.

Who We Help

We welcome applications from anyone who:
Is a current or former member of HM Armed Forces or Emergency Services (Police, Fire, Ambulance, Coastguard or RNLI)
Is living with a physical disability caused by illness or injury
(this does not need to be directly related to your time in service)

We support a wide range of conditions that affect mobility and independence, including:
Spinal injuries
Limb loss or amputation
Stroke recovery
Neurological conditions such as Parkinson’s disease or multiple sclerosis
Serious illness or injury with lasting physical impact

We understand that the road to recovery and independence can be tough and the last thing we want is for cost to be a barrier. Where needed, Hounds for Heroes can cover the full working life of an assistance dog, including training, equipment, insurance and ongoing support. Each situation is assessed individually and we aim to remove as many barriers as possible.

If you or someone you support could benefit from an assistance dog, we’d love to hear from you. Welfare officers, medical staff and support teams are encouraged to signpost eligible individuals our way. We're here to help.

To learn more or to begin an application, visit: www.houndsforheroes.com or get in touch at: clientapplications@houndsforheroes.com.

Together, we can make a difference.