September 10, 2025

Wales: Armed Forces Family Focus - Citizens Advice Service in Wales

 
Citizens Advice:

Our Wales-wide holistic advice service supports service men and women, ex-service personnel, and their families by providing practical, comprehensive, and tailored advice on benefits, debt, welfare, and housing, helping them access the right support and information to move forward.

Our project will provide holistic, multi-issue support, including:
  • Income maximisation (identifying unclaimed benefits, supporting grant applications)
  • Practical assistance accessing financial support following injury or development of health conditions
  • Unlocking entitlement to financial support for carers and connecting them with specialist support agencies
  • Help with benefit applications and appeals
  • Access to emergency financial support (fuel vouchers, food bank referrals)
  • Managing problem debt and preventing financial crisis
  • Housing rights advice (tenancy support, preventing evictions, ensuring safe living conditions)
  • Advice on employment matters, such as general employment rights, flexible working to accommodate caring responsibilities and potential discrimination
Contact our helpline on 0808 531 0313 Monday to Friday 8am until 7pm and Saturdays 9am to 1pm.

https://cacv.org.uk/our-projects/armed-forces-family-advice-service/

This service is provided by Citizens Advice Cardiff & Vale and Citizens Advice Caerphilly Blaenau Gwent and funded by the Armed Forces Community Covenant Fund.