Digital Hubs are spaces where residents can go and get support with all things digital.
Generic and local information for the UK Military community including Serving Personnel, Families, Veterans, and MOD Civilians.
This is best viewed through a personal device because the MODnet firewall may prevent access to some links.
- TOP: Blog posts by area; subject-specific information sheets; links to HIVE's Social Media, and a map of contact details for our worldwide information centres and their Location Guides.
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- CENTRAL SECTION: All the latest posts in date order:
October 10, 2023
Folkestone: Digital Hubs
Digital Hubs are spaces where residents can go and get support with all things digital.
Reading Force - claim your free book!
Reading Force scrapbooks and journals can often be found in your local HIVE office. Alternatively to order a copy online, please click here to visit the website.
Scotland: Scotl4nd Kids Magazine Autumn edition
Moray: CAB Moray now have a designated adviser to assist with the cost of living.
Are you struggling with the cost of living? Need a benefit check? Have utility issues? These are only a few things we can assist you with and, if the answer is yes, then drop in and see us during our bureau opening hours. We're here to help.🤝
Information provided by Leuchars HIVE
Defence Infrastructure Organisation - communications update
Issue 9 of the Families First newsletter which includes: the New Accommodation Offer announcement, Improved compensation system, Investment across the SFA estate, Useful links and Key Dates to note: on Service Family Accommodation – GOV.UK (www.gov.uk)
Winter Guide for Service Family Accommodation
A guide to help families get their homes winter ready can be found here.
Improved Compensation System
Pinnacle has now introduced a new improved compensation system making the process much easier for families to claim. Families will see the new forms on the Pinnacle website, will be required to validate their email address (to ensure this is correct and vouchers are sent to the correct place) and will receive regular emails to update them on their claim's progress. All communications from the new system will be received from no.reply@pay729.net.
Pinnacle is aware of several legacy claims still in the previous system. The team is working hard alongside Amey, VIVO and voucher providers to process these claims as quickly as possible.
If families haven't heard back on a claim that pre-dates the new system (submitted before 1 Aug 23), they are requested to contact: compensation@pinnacleservicefamilies.co.uk.
Candy Tumble Dryer Fire Risk
It has been identified that there is a potential safety hazard associated with 'Candy Smart' and 'Candy Smart Pro' tumble dryers. There have been several instances of plugs catching fire.
Please do check plugs regularly and contact the manufacturer if you have any concerns.
October 9, 2023
Pinnacle Group - SFA winter tips
Autumn is here and there’s no better time to check your boiler is working correctly:
- The pressure should be between 1 and 1.5
- Amend your thermostat, check the boiler fires up properly and radiators are warming up
Grantham: Grantham Museum
October 6, 2023
Help stop young people falling victims to loan sharks
Recent research has shown that a higher proportion of people in the 18 to 24 year old age bracket are at particular risk of being targeted by loan sharks in the current climate. More young people are having financial services or products refused by mainstream banks and many are being forced to borrow from friends and family to make ends meet.
With this in mind, Stop Loan Sharks want to highlight the services offered by credit unions, producing a new grime music video in conjunction with Find Your Credit Union and Nourish Social in the hope that it will appeal to young people and show them that other options that are available. Click the image below to watch the video online.Service Personnel can also utilise the Joining Forces Credit Unions, supported by the MOD to make saving simple and loans more affordable to the Armed Forces community.