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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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April 4, 2023

Managing Emergency Alerts on your phone to stay safe if you're experiencing domestic abuse



The government has rolled out it's new Emergency Alerts system following the test alert received in April.

These alerts will be used to let you know about emergency situations (like severe flooding) through your mobile phone. However, the alert will be accompanied by a loud sound even if your phone is on silent.

If you live with an abusive partner this could alert them to any secret or secondary phones that you may have. Here's how you can turn alerts off, both on Android phones and on iPhones: Managing Emergency Alerts on your phone to stay safe if you're experiencing domestic abuse - YouTube

If you’re afraid of your partner call the free 24 hours a day National Domestic Abuse Helpline on 0808 2000 247, or live chat with them Monday-Friday, 3-10pm by going to nationaldahelpline.org.uk.