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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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February 29, 2024

Defence Discount Service - Veterans research

 


New study reveals that nearly four in five veterans feel lack of recognition despite sacrificing key life events

New research conducted by Defence Discount Service has revealed that nearly four in five (75%) veterans feel they are not sufficiently recognised or rewarded by society for their service, despite many sacrificing key family events.

The study, which surveyed 11,500 veterans in the UK, found that while in service, 40% had missed key life events such as Christmas, anniversaries, weddings, funerals and even the birth of their own children.

Over a third (37%) of veterans agreed that now they have left the military, spending time with family is helping to make up for lost time. Half said that they are closer to their grandchildren as they are able to spend more time with them.

Joining the military is a life-defining decision and one not to be made lightly, with those choosing the career often having to accept that it will have an impact on them and their families. Despite missing key life events, 34% of respondents still stated that although they found it difficult, they were proud to serve their country.

Since leaving the service, veterans expressed how they have made up for lost time and what they now enjoy doing with their free time such as going on holiday (74%), gardening (43%) and spending quality time with their pet (28%).

Simon Weston CBE knows first-hand the family impact of military service, having grown up with parents in the Royal Air Force and serving with the Welsh Guards during the Falklands War. Simon said: “I’m immensely proud to have served for my country. But it undoubtedly came with many sacrifices.

“When I spend time with my children and grandchildren today, I can’t help but reflect on family times lost through the years, but it means that I appreciate the time we have together now, even more. It’s so important that our veterans are recognised, acknowledged and supported with their integration back to civilian and family life, because I know how difficult it can be.”

Adding to this, Rachel Ramsay, director of marketing at Defence Discount Service, said:

“All of us at Defence Discount Service deeply appreciate the dedicated service of veterans in the UK, acknowledging the sacrifices they make, often missing out on key life milestones while serving. The commitment and hard work demonstrated by these individuals contributes immeasurably to the safety of our country.

“Our discount service is not just about providing savings; it's a heartfelt gesture of gratitude, recognising and honouring the sacrifices made by veterans, as highlighted in this report. We look forward to continuing to work closely with the MoD to provide financial relief for veterans in the UK.”

For more information about who qualifies and available offers, visit www.defencediscountservice.co.uk

Methodology: Research was conducted by Defence Discount Service between 12-13 February 2024 and results were taken from a pool of 11,500 veterans in the UK.