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January 27, 2025

DIO Service Family Accommodation (SFA) Communications Update - 24 Jan

Open Offices

Following feedback from families at recent SFA Roadshows; DIO, Pinnacle, Amey and VIVO have opened local housing office drop-in sessions to offer support and guidance face to face. The following locations are now available:
  • South West: Larkhill, Plymouth, Blandford, Gosport, and Portsmouth
  • South East: Windsor, Brize Norton, Brompton, and Aldershot
  • North: Leuchars and Weeton
  • Central: Colchester, Cosford, and Waddington
​Dates and times are available on the Pinnacle website.

Raising repairs prior to move-out

It is important to report any necessary repairs in your home even while you're in the process of moving out. This allows for any required work to be completed before a new family moves in, creating a smoother transfer for all. You should report any repair issues by contacting the Pinnacle National Service Centre on 0800 031 8628 or Repairs@pinnacleservicefamilies.co.uk