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Army HIVE Christmas and New Year Closures

The majority of Army HIVEs will be closed after duties on Fri 19 Dec 25 and will reopen on Mon 5 Jan 26. There may be localised variations to these dates for individual HIVEs.

Army HIVE HQ is also closed during the festive fortnight, so any enquiries submitted via the ‘If you need further information’ MS Forms function on our UK, Cyprus or Overseas blogs will be answered when we return in the New Year.

We will periodically cover private messages on our Army HIVE Facebook platform (and X/Instagram where possible) whilst we are closed. However, this will not be 24/7 and should not be relied upon for anything that requires an urgent response.

To support our customers with more immediate requirements however, the Army HIVE HQ email will provide a comprehensive out of office autoreply, detailing points of contact that are either 24/7, emergency providers, or open over the festive leave fortnight. To receive this autoreply, please email:
RC-Pers-HIVEComms-0Mailbox@mod.gov.uk

Individual HIVEs will also provide localised contact details for Christmas and New Year cover wherever possible in their automated replies. Therefore, if you email your closest HIVE, which you can find on HIVE’s page on the Army website, their autoreply may be of additional assistance.

Army HIVE wishes all of its Service community customers, and our internal and external stakeholders, a very happy Christmas and New Year. We look forward to continuing our support and engagement in 2026.


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September 9, 2025

AFCAS 2026 is live – have your say!

 
AFCAS 2026 is live – have your say!

The Armed Forces Continuous Attitude Survey (AFCAS) is now open!

The annual Armed Forces Continuous Attitude Survey (AFCAS) is an opportunity for Service personnel to share views on working conditions, living conditions, and day-to-day Service and family life.

Complete the survey to have your say!

Why is AFCAS important?

AFCAS is not only a chance for Service personnel to share their views on important matters, but also a vital way for Defence to hear from you and develop policies and initiatives to better support you in your Service and family life.

This survey helps Defence to gain a better understanding of your needs about:
  • Service life
  • Accommodation
  • Catering and Retail
  • Deployments
  • Allowances and Pensions
  • Service complaints/Service Complaints Ombudsman
  • Armed Forces Covenant
  • Factors influencing intentions to stay/leave the Armed Forces
  • Defence Estate, e.g., training facilities, opportunities for sport and much more.
Who can complete AFCAS, and how?

If you are a Service person who has been invited to take part in this year’s survey, you will receive an email with information on how to complete the survey. To see if you’re eligible to take part in AFCAS, check the eligibility tool.

Your Service number – which is case sensitive – is the token you need to enter; you will then be directed to the survey if you are in this year’s sample.

If you are not in the sample, you can still have your say by completing a short survey via the eligibility tool. Please be assured that your responses will be confidential.

Every response counts…


The more people that take the survey, the more able Defence is to help you in areas that will make your Service and family life easier. Make your voice count.

To view previous AFCAS results, visit GOV.UK.