Army HIVE Info

October 10, 2023

GamCare - signs of gambling harm and where to get support

Would you know how to spot the signs of gambling harm and where to get support? GamCare can help with some practical steps.

Gambling is very easy to access these days with our phones and multiple options to get involved. This can mean that we spend more of our time and money than we want to or mean to, and it is easy to experience the negative impacts of too much gambling.

GamCare is the leading provider of information, advice and support for anyone affected by gambling harms, and receives over 44,000 calls to the helpline and live chat each year to support people to change their relationship with gambling. There are a range of ways you can be supported - in person, over the phone, or virtually. If you're unsure if your own or someone else's gambling is becoming harmful, we've put together some useful signs to think about.

Folkestone: Digital Hubs

Digital Hubs are spaces where residents can go and get support with all things digital.

There are sessions taking place at Wood Avenue Library in Folkestone and Cheriton Library over the next few months which are free to attend and just need to be booked with

https://www.digitalkent.uk/Information/projects/digital-hubs

Information provided by Chatham HIVE

Reading Force - claim your free book!

Please click images to enlarge

Reading Force scrapbooks and journals can often be found in your local HIVE office. Alternatively to order a copy online, please click here to visit the website.

Scotland: Scotl4nd Kids Magazine Autumn edition

Click on image above to read the Autumn edition of the Scotland 4 kids magazine

Information provided by Leuchars HIVE

Moray: CAB Moray now have a designated adviser to assist with the cost of living.

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Moray CAB now have a designated adviser to assist with the cost of living.
Are you struggling with the cost of living? Need a benefit check? Have utility issues? These are only a few things we can assist you with and, if the answer is yes, then drop in and see us during our bureau opening hours. We're here to help.🤝

Information provided by Leuchars HIVE

Defence Infrastructure Organisation - communications update

Families First newsletter
Issue 9 of the Families First newsletter which includes: the New Accommodation Offer announcement, Improved compensation system, Investment across the SFA estate, Useful links and Key Dates to note: on Service Family Accommodation – GOV.UK (www.gov.uk)

Winter Guide for Service Family Accommodation
A guide to help families get their homes winter ready can be found here.

Improved Compensation System
Pinnacle has now introduced a new improved compensation system making the process much easier for families to claim. Families will see the new forms on the Pinnacle website, will be required to validate their email address (to ensure this is correct and vouchers are sent to the correct place) and will receive regular emails to update them on their claim's progress. All communications from the new system will be received from no.reply@pay729.net.

Pinnacle is aware of several legacy claims still in the previous system. The team is working hard alongside Amey, VIVO and voucher providers to process these claims as quickly as possible.

If families haven't heard back on a claim that pre-dates the new system (submitted before 1 Aug 23), they are requested to contact: compensation@pinnacleservicefamilies.co.uk.

Candy Tumble Dryer Fire Risk
It has been identified that there is a potential safety hazard associated with 'Candy Smart' and 'Candy Smart Pro' tumble dryers. There have been several instances of plugs catching fire.

Please do check plugs regularly and contact the manufacturer if you have any concerns.